Support Page

Support details

Telephone: 01276 676180

email: support_team at picksoft.co.uk

Online support

PickSoft are able to support their customers by using VNC. VNC allows the screen of your PC to be projected across the internet so that a support engineer can assist you. To ask for assistance please contact PickSoft on the numbers above and click on the Support ZIP file below when asked.

Support ZIP file

Support Executable

PickSoft Root Certificate Authority

You should then be shown the following:

Please click 'RUN'. The file should download and then you should be shown:

Please then click 'RUN' again which will show you the following:

Please then choose the 'Main PickSoft Support' option at the top left by double-clicking it.